Subjects include conflict management, emotional intelligence
LOGANSPORT, Ind. – Ivy Tech Corporate College is offering two workshops in June designed to improve personal and professional skills in the realms of conflict management and emotional intelligence. Bev Davis, a professor of Organizational Leadership in the College of Technology at Purdue University, will present the courses on two Thursdays in June in the Community Room at Ivy Tech’s Logansport Campus.
Davis, a veteran instructor for Ivy Tech’s Corporate College, is certified in use of Extended DISC and DDI (Development Dimensions International) products for assessing skills and strengths to improve recruitment and selection of new employees, develop leadership and maximize employee performance. She teaches classes and leads staff retreats for organizations, economic development groups, and Chambers of Commerce. Topics she teaches include leadership, communication, leading teams, conflict management, emotional intelligence, leading change, time management, focus groups, and diversity.
The workshop on conflict management, covering the basic steps for managing conflict and conflict resolution, is set for 8 a.m. to noon June 12. The second workshop, which aims to lead to an understanding of emotional intelligence and how powerful it can be in personal and professional lives, is set for 8 a.m. to noon June 19. Fees are $115 per person per workshop. For more information or to register, contact Ken Parry or Sarah Fawcett by phone at 765-459-0561, ext. 287 or 285, or via email at firstname.lastname@example.org or email@example.com.
Here are more details about each workshop:
CONFLICT MANAGEMENT, 8 a.m. to noon June 12, in the Logansport Campus Community Room
When you deal with people there will be conflict. The key is to recognize when conflict is occurring and take steps to manage it. This course covers the basic steps to managing conflict and conflict resolution. First and foremost is to recognize when conflict is occurring. It is not always as obvious as a shouting match. Once the conflict situation is confirmed, understanding the behavior of the parties involved and communication are the key elements in starting the resolution process. Successful resolution involves exploring options, choosing one, and evaluating the results. While not always possible, a successful resolution should allow all parties to go away feeling like winners. This course is designed for front-line and middle-level managers and supervisors.
Benefits to your organization:
1. Increases level of professionalism and knowledge of managers and supervisors
2. Prepares participants to effectively deal with growth and change in your organization
3. Provides job skills immediately applicable on the job
4. Develops confidence in those entrusted with supervisory responsibilities
This instructor-led course with reference materials and handouts focuses on the skills and tools needed to help managers and supervisors understand themselves and become more productive in the workplace. This course will focus on the learner and the ability to coach, mentor, and motivate employees in the workplace.
EMOTIONAL INTELLIGENCE, 8 a.m. to noon June 19, in the Logansport Campus Community Room
Emotional Intelligence is defined as the ability to express and control our own emotions is important, but so is our ability to understand, interpret, and respond to the emotions of others. Studies have shown that people with high EI have greater mental health, exemplary job performance, and more potent leadership skills, markers of EI and methods of developing it have become more widely coveted in the past few decades.
This workshop will expose participants to emotional intelligence and how powerful it can be in your professional and personal lives.